4. Why We Collect Your Information

We only collect data that is essential to provide a secure and functional service. The purposes include:

To process transactions and deliver IPTV services

To personalize user experience

To improve our website and customer service

To send email updates, invoices, or trial confirmations

To respond to queries and provide support

To comply with legal obligations and prevent fraud

5. Cookies and Tracking Technologies

Cookies are small text files stored on your device to enhance browsing experience. Our website uses cookies to:

Remember login details

Track user behaviour anonymously

Enable analytics

Improve performance and interface design

You may disable cookies in your browser settings, but doing so might affect certain features on our website.

6. How We Use Google Analytics

We use Google Analytics to monitor traffic, analyse user behaviour, and optimize website performance. Google Analytics may collect:

Device type

Language preference

Time spent on each page

Geolocation data

This data helps us make informed decisions but does not identify individual users.

7. Legal Basis for Processing (GDPR Compliance)

We process your personal data under one or more of the following legal bases:

Contractual necessity – to fulfill our obligations related to service delivery

Legitimate interest – to improve business performance and security

Consent – when you opt-in for newsletters or offers

Legal obligation – to comply with laws and tax requirements

8. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data. We may share data only with trusted third parties:

8.1 Service Providers

Hosting providers

Payment processors

Email marketing platforms

Live chat tools

8.2 Legal Requirements

We may disclose your data when required by law, in response to court orders, legal processes, or requests by public authorities.

9. International Data Transfers

Your data may be stored and processed in countries outside your residence, including the USA and EU. We ensure appropriate safeguards such as:

Standard Contractual Clauses (SCCs)

Data Processing Agreements (DPAs)

Secure encryption and authentication methods

10. Data Retention

We retain personal data only for as long as necessary:

Customer account: While your account remains active

Transaction records: Up to 7 years (legal compliance)

IPTV trial requests: Deleted after 60 days unless followed by a subscription

When data is no longer required, it is securely deleted.

11. Data Security

We implement strong security measures to protect your data:

SSL encryption on all pages

Secure servers with firewalls

Regular malware scanning

Role-based access control

2FA on admin accounts

Despite these efforts, no method of transmission over the internet is completely secure.

12. Your Privacy Rights

12.1 Under GDPR (EU Users)

Right to access – view your data

Right to rectification – fix inaccurate info

Right to erasure – request deletion

Right to restrict processing

Right to data portability

Right to object – stop direct marketing

Right to lodge a complaint with a supervisory authority

12.2 Under CCPA (California Residents)

Know what personal data we collect

Request data deletion

Opt out of data selling (we don’t sell data)

Equal service regardless of privacy preference

To exercise your rights, please email us at [your email].

13. Children’s Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect personal data from minors. If you believe we have information about a child, please contact us immediately for removal.

14. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before sharing personal information.

15. Email Marketing and Communications

By opting into our newsletter or offers, you agree to receive:

Promotional IPTV offers

Important service updates

Customer service notifications

You can unsubscribe anytime using the “unsubscribe” link in our emails or by contacting us directly.

16. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be published on this page with an updated "Last Modified" date. Your continued use of our services after changes constitutes acceptance of the revised policy.

Last updated: [Insert Date]

17. Contact Us

If you have any questions about this Privacy Policy, or wish to exercise your data rights, contact us using the details below:

Business Name: IPTV Shop
Email: iptvreseller.shop@gmail.com
Website: reselleriptv.shop
Address: United kingdom

18. Consent

By using our services, you consent to the terms outlined in this Privacy Policy.

19. Summary of Your Responsibilities

As a user of our IPTV Reseller services, you agree:

Not to share your login credentials with others

Not to misuse the service for illegal streaming

To ensure your devices are secure when accessing IPTV

To provide accurate and up-to-date information

20. Language & Jurisdiction

This Privacy Policy is governed by the laws of United Kingdom. If translations are made available, the English version will prevail in case of conflict.