Refund Policy – IPTV Reseller
Refunds for IPTV Panels or Subscriptions are only available when a valid issue is reported within 48 hours of purchase. Customers must provide proof of malfunction such as error screenshots or service failure details.
Once the panel or subscription has been activated and confirmed valid through our Receipt Verification Page, no refunds will be issued unless the service does not perform as described.
Partial refunds are not available. Customers are encouraged to test with an IPTV trial before purchasing a long-term subscription.
At ResellerIPTV.shop, we don’t believe in hiding behind complicated words or boring legal terms. We believe in trust. And trust means one simple thing: if our IPTV service doesn’t work as promised, we don’t keep your money.
This is not just a policy. It’s a promise.
Why We Created This Policy
The IPTV world can feel risky. Many people ask, “What if I pay and it doesn’t work?” That’s a fair question. We get it. And that’s why our refund policy exists — to remove fear.
We want you to test us, to trust us, and to stay with us for the long term.
Start With an IPTV Trial
Before buying a full subscription, we always suggest trying an IPTV trial first. Why? Because you should see the quality with your own eyes. The speed. The content. The smoothness.
A trial means no surprises. You know exactly what you’re getting before you pay for more.
When You Can Get a Refund
We are clear about this: refunds are given when the problem is ours.
You can request a refund if:
Our service has technical issues we can’t fix within 48 hours.
You contact us within 7 days of your purchase.
The issue is directly caused by us, not your device or internet speed.
When Refunds Are Not Possible
We are fair, but also transparent. Some situations are not eligible for refunds, such as:
Subscriptions that have already expired.
Problems caused by weak internet connections.
Wrong device setups when instructions are not followed.
Refund requests made after 7 days of purchase.
We want to be clear, so there’s no disappointment later.
How To Ask For a Refund
It’s simple. No forms. No waiting months. Just send us an email at support@reselleriptv.shop or WhatsApp us at +968 7638 6703.
Share your order ID, payment details, and a short note about the issue. Our team will reply within 24 hours.
The Final Word
Refund policies usually sound boring. But ours is different. We don’t see it as rules — we see it as trust in action.
If we fail, we fix it.
If we can’t fix it, we refund it.
That’s how we keep things fair.
That’s how we keep customers happy.
That’s how we build trust at ResellerIPTV.shop.