Refund Policy – IPTV Reseller

At IPTV Reseller, customer satisfaction is our highest priority. We provide reliable IPTV panels and subscriptions built on trusted infrastructure. To ensure you’re confident in your purchase, we maintain a fair and transparent refund policy.

Free IPTV Trial – Try Before You Buy

We offer a free 30-minute IPTV trial so you can test the service quality, channel variety, and compatibility before purchasing. This helps avoid any disappointment or confusion later.


🔁 Refund Eligibility

Refunds are granted in the following cases only:

  • Your subscription or panel was not delivered within the promised time (usually within 30 minutes).

  • You experience a technical issue on our side that cannot be resolved by our support team.

  • You did not receive access credentials or the account fails to work despite correct use.

We do not offer refunds if:

  • The service is working but you change your mind.

  • Channel availability or content preferences don’t match your expectations.

  • You used an unsupported app, device, or internet connection.


📩 How to Request a Refund

If you believe you’re eligible, contact us within 24 hours of purchase with the following:

  • Your Order ID or payment reference

  • Details of the issue

  • Screenshots or a short video for proof (if possible)

Our support team will respond within 1–3 hours and process valid refunds within 5–7 business days.

📧 Email: iptvreseller.shop@gmail.com
💬 WhatsApp: Chat Now


⚠️ Disclaimer – Licensed & Compliant

We are a licensed IPTV panel and subscription provider, operating in compliance with reseller agreements and respecting digital content guidelines. IPTV Reseller does not promote or sell pirated or illegal content.

All our services are intended for private, non-commercial use. Customers are responsible for the legal use of IPTV in their country.

By purchasing from us, you agree to these terms.